Gentian Trails was founded by Santiago Martinez and Eleonora Ortiz, who bring over 30 years of experience in luxury tourism. Both are professional guides who have extensively traveled throughout Ecuador and Latin America, working with high-end and demanding clients.

What makes us unique is that several members of our team, including the sales department, are also professional guides. This gives us a different perspective on operations and customer service, setting us apart from other DMCs (Destination Management Companies).

We are deeply committed to sustainability and social responsibility. Gentian Trails actively supports ecological initiatives such as the conservation of the Andean condor and the spectacled bear, as well as social programs that provide education for indigenous communities in the Northern Andes and assistance for homeless shelters. We are proud members of the Rainforest Alliance.

As an exclusive tour operator in Ecuador with extensive experience in serving luxury travelers, we deliver a genuine, personalized, and high-quality service. Our sales and operations team, like the company’s founders, are professional guides with in-depth knowledge of the country and its hidden gems. This allows us to design unique and authentic journeys through Ecuador that will delight even the most discerning travelers.

Santiago Martinez

My passion for travel began in childhood. I have always loved discovering new things, reinventing myself, and living with a constant spirit of exploration as my guiding principle. After more than 30 years as a guide—through remote jungles, impressive volcanoes, the mysterious Cloud Forest, the magical Galapagos, and the lost trails of the Andes on horseback—I can say there is nothing quite like sharing unforgettable moments with local cultures and returning home with an incredible story.

Eleonora Ortiz

I first started working as a guide while I was studying tourism at university. Spending just a few days with such interesting and diverse groups of people from around the world opened my eyes, and from that moment on, I knew I wanted to show others the authentic side of my country. Eventually, I realized that starting my own company would be a fantastic way to share my vision of how beautiful my country truly is, and it has been one of the best decisions I have ever made.

Our Team

Alexandra Guerra

Sales Manager

Elizabeth Proaño

Financial Manager

Paula Martinez

Product & Marketing Coordinator

Katty Arciniega

Head of Operations

Valeska Brito

Concierge

Lian Delgado

Sales Executive

Daniela Mantilla

Sales Executive

Gabriela Figueroa

Sales Executive

Lourdes Saavedra

Operations

Pamela Tipan

Operations

Gustavo Ortiz

IT

Silvia Proaño

Accountant Assistant

Marilyn Amagua

Management Asistant

Josefina Oña

Messaging

WE ARE

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